BOGO: Buy one sheepskin get one GuruDev Oil @ 40% off. Code:SpringFever

Customer Support and Care of Sheepskins

 

 

CARE AND CLEANING OF YOUR SHEEPSKIN 

Our sheepskins are machine washable in cold water gentle cycle with 1 T. liquid detergent from a health food store or you may dry clean them.  Do not use woolite. Hang the sheepskin to dry over a chair or banister out of sunlight or away from a heat source. Stretch the sheepskin while it is drying and  brush with a wire brush when it is dry.     

CARE

Brush your long wool sheepskin regularly with a wire brush for sheen and to keep the wool from matting. Shake the sheepskin often. Do not leave your sheepskin in direct sunlight as that will dry out the naturally occurring lanolin in the sheepskin.  Place a mat or cloth underneath the sheepskin if you are in a dusty area.  Spot clean any stain with a sponge and a tiny amount of dish liquid.  You may vacuum your sheepskin with the hose attachment only. Roll the sheepskin with the wool on the inside for transporting to classes.  For long term storage we suggest a cloth bag or pillow case rather than a plastic bag. 

SPECIAL ORDERS

We are happy to do special orders at any time.  We have many colors and sizes of sheepskins that are not on our website.  Please contact us so that we can serve you. We enjoy finding the unusual one of a kind sheepskins, colors and sheepskin rugs. 

CUSTOMER SERVICE

Contact us via email, or DM on instagram for any questions about your purchase, questions about different sheepskins, or sheepskin care.  We will respond asap.  We have decades of experience with the sheepskins, with selling sheepskins, and with practicing kundalini yoga and mediation as taught by Yogi Bhajan, and in the alternative health and holistic wellness field.   We can help with any questions regarding Guru Dev Yogic Remedy Oils. 

EXCHANGES AND RETURNS

Sheepskins are returnable within 15 days of purchase in unused and their original condition. Please contact us for return authorization. We will refund your money however you are responsible for paying the shipping costs both ways.  Colors may appear different in person than in the photos. We will exchange colors if you are not happy, however you will be responsible for the shipping costs.   

SHIPPING

We ship worldwide with a variety of shipping channels.  International Buyers are responsible to pay your country customs fees if they are charged.  We are not charging you sales tax.  

We do have discounted shipping rates through our website.  We ship within 3 days of receiving your order unless the product is out of stock and we will notify you.  If you do not see your country on our shipping options, email us and we will add it. 
Typically a USPS package can take from 10-21 days, and DHL takes 3 days. 
WHOLESALE: We do wholesale and have an affiliate program. 
Please email us for more information and we can assess if it is a right fit. We do not do drop shipping nor sell to companies that plan on selling our products online. 

EMAIL:   info@sheepskinmama.com 

INSTAGRAM:  Sheepskinmama ~ DM us please

ADDRESS: Office location near Worcester, Massachusetts.  We are close to the Guru Ram Das Ashram in Millis, MA. We do not have a retail location however do pop up shops at yoga classes, yoga festivals and events, tantrics, Sat Nam fests, and Solstices.  We are happy to arrange an event at your center anytime.